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Q Does your company have the guarantee?
A We will provide 1 year of free maintenance and free spare parts replacement. If the spare parts are broken, we will send the replacement to you by express.
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Q What information may contain in my inquiry?
A Such as embroidery area /needle number /head number/heads interval/other function need.
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Q What is your MOQ?
A 1 set.
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Q How to get the machines Price?
A Please offer us some exactly data(heads,needls,heads interal,the max distance of X,Y ).If you don't know,we will recommend regullar products hot sell in your market.
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Q Can you provide OEM service?
A We can provide OEM service. It will depend on your requests; your logo will be customized on our products.
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Q Do you supply spare parts?
A Yes, and with fast lead time.
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Q Do you supply overseas installation and debugging?
A Yes, but customer needs to bear all overseas expenditure.
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Q How do you control the quality?
A We have professional inspectors to test the finished products strictly according to standard stipulated. You can be assured that all the products you get from us are reliable.
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Q How do you make our business long-term and good relationship?
A 1. We keep good quality and competitive price to ensure our customers benefit;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
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Q How to make an order?
A Step 1, please tell us what model and quantity you need;
Step 2, then we will make a PI for you to confirm the order details;
Step 3, when we confirmed everything, you can arrange the payment;
Step 4, finally we delivery the goods within the stipulated time.
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Q Can I be your agent?
A Yes, if you want to become our distributor in your place, we are pleasure that we share profits and cooperate together.
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Q Can you offer us the necessary paper to do the customs clearance?
A Yes, of course. We will send you the commercial invoice, sales contract, packing list, bill of loading (FOB or CFR, CIF terms), insurance policy (if CIF terms), also CO if you need.
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Q What is the packing?
A General machines are with vacuum packing. Particular machine are packing with vacuum and wooden case. Container loads as per the machine size.
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Q What’s your payment terms?
A We accept T/T, L/C, D/P, etc.
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Q Is the price offered changeable?
A We offer reasonable price for every client, and the price is changeable according to purchasing amount.
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Q How many days about delivery time?
A 20-25 days after TT deposit.
